Als Heating and Cooling Mason Ohio Employee Reviews

Updated April 5, 2022

Constitute 37 of over 42 reviews

Mason Companies Chief Executive Officer  Jay Berlin

Acme Review Highlights past Sentiment

Pros

  • "Skilful pay and work was piece of cake when it wasn't decorated. "(in 4 reviews)

  • " A niggling one-time school simply non bad, good benefits"(in 3 reviews)

Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

  1. Current Employee, more than than 3 years

    Pros

    Yous will see many Friendly people.

    Cons

    They take Yo-yo hours for off times. 24 VS 29 hours?

    Continue reading

  2. Current Employee, less than i yr

    Training

    Mar 10, 2022 - Customer Service Representative (CSR)

    Recommend

    CEO Approval

    Business Outlook

    Pros

    Work from home. Good benefits

    Cons

    Preparation is rushed, and they do things backwards and then virtually of the 2 weeks while in Training your confused and winging information technology. Some of the Trainers are rude and don't respond your questions very well. They don't exercise phone calls with each person. They throw us trainees to the wolf's, and accept us try to work with existent customers not knowing half of what nosotros're doing. And then expect the customers to be happy with us. Too super brusque breaks. And I'd y'all want to work from home considering your a mom, hopefully you don't have a immature child. Because your expected to exist at your desk-bound for the whole time. There's no real work/life remainder.

    Continue reading

    Cheers for your feedback. We've recently implemented a new training plan for customer intendance representatives that volition improve the training feel. Likewise, while piece of work at home is a smashing option for many employees, we do all the same require our agents to be available and engaged for their unabridged shift in lodge to see our customer's needs. All potential agents are asked to ostend that they can piece of work in a noise and distraction gratis environs for their shift.

  3. Join the Mason Companies team

  4. Current Employee, more than 1 year

    Pros

    Friendly coworkers, great management, pretty easy piece of work

    Cons

    Really can't call back of many

  5. Current Employee, more one year

    Great Place To Work

    Mar 7, 2022 - Managerin Chippewa Falls, WI

    Recommend

    CEO Approval

    Business organization Outlook

    Pros

    Wonderful culture of open communication, sharing of information, and support. Flexible hybrid piece of work schedule between in office/work from home. Great wellness insurance benefits, 401k match, profit sharing, PTO, other insurances. Piece of work/life balance is excellent. Supportive of families.

    Cons

    Pay is not as high as market.

    Continue reading

  6. Pros

    Flexible scheduling and a close location.

    Cons

    Poor work enviroment and questionable management.

    Continue reading

  7. Onetime Employee, less than 1 year

    Pros

    Lots of potential to be a good company

    Cons

    They blow their potential by letting greed drive every facet of their business model and the manner they bargain with their employees. Pretending to be a localized version of Finger Hut, they have many "divisions" that offer the same production at different prices. They charge cool amounts for shipping. They aren't honest with their employees on everything from hours and what is considered "Part Time" or "Full Time" to making it difficult to empathise how their pay is actually derived. They have lots of potential to be a good company, but they utilise Anybody from employees to customers to inflate their bottom line at all costs.

    We aim for excellence at Mason Companies. We invite you to talk through your concerns, and so we tin can address whatever potential problems head on. Delight phone call (715) 723-1871 and ask to speak to a member of our Homo Resources team.

  8. Former Employee, less than one yr

    Pros

    Chore was super easy, talking to customers was nice some days

    Cons

    Supervisors never return emails. You can never get an reply when yous call the number. They only intendance about working you into the ground!

    Proceed reading

    It is important that our employees experience good nigh their work and their ability to make an bear on. If your managing director is non responding, we encourage you lot to reach out to the Human Resources squad. We welcome feedback at whatsoever fourth dimension. Delight call (715) 861-7563 or e-mail sstoik@masoncompaniesinc.com to share more than specifics about your concerns.

  9. Sometime Employee, more than than 1 year

    Piece of cake job

    Sep eighteen, 2021 - Customer Service Representativein Marshfield, WI

    Recommend

    CEO Approval

    Business Outlook

    Pros

    -Job is very piece of cake - Decent starting pay

    Cons

    - if you lot go to the bath likewise much or for as well long it tin can count confronting you -near customers are extremely rude

    Continue reading

    Give thanks you for your review and for your communication. Client service is definitely a balance betwixt focusing on the wellbeing of our employees and serving our customers. We will share your feedback with management. We value each of our staff members and encourage constructive communication with leadership and/or a Human Resource Business Partner to provide feedback and/or limited concerns.

  10. Current Employee, less than one year

    Not good

    Apr 21, 2021 - Customer Service Representative

    Recommend

    CEO Approval

    Business Outlook

    Pros

    Working from home is prissy.

    Cons

    Y'all can never get a lead or supervisor to answer to emails. Not even a I'k looking into it and I will go back to you. Weeks of no response even with follow upwardly emails. They have an unrealistic adherence policy, yous can't even use the bathroom without being out of adherence. It's been a horrible experience working for them.

  11. okay chore

    May 19, 2021 - Customer Service Representativein Madison, WI

    Recommend

    CEO Approval

    Business Outlook

    Pros

    Easy job to get. Tin can WAH.

    Cons

    Terrible pay and very poor management.

    Go on reading

Bricklayer Companies Reviews FAQs

Mason Companies has an overall rating of 3.2 out of v, based on over 42 reviews left anonymously past employees. 49% of employees would recommend working at Mason Companies to a friend and 49% accept a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

Co-ordinate to anonymously submitted Glassdoor reviews, Mason Companies employees rate their compensation and benefits as iii.ane out of five. Find out more well-nigh salaries and benefits at Mason Companies. This rating has decreased by -5% over the last 12 months.

49% of Mason Companies employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Mason Companies 3.0 out of 5 for piece of work life balance, 3.3 for civilisation and values and two.9 for career opportunities.

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Source: https://www.glassdoor.com/Reviews/Mason-Companies-Reviews-E699826.htm

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